GrabMerchant

Content rating
Everyone
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Seeking a handy tool that is useful? GrabMerchant under the AGCscript lineup is your ideal pick. This creation by Grab Holdings is ready to serve you. Discover Food & Drink.

How To Solve App Issues GrabMerchant

Enjoy a better way of doing business.
Download the app and sign up as a Grab merchant-partner today.

Two simple steps to become a Grab merchant-partner:
1. Sign up your business first with our sales team.

GrabFood/GrabMart sign up: https://www.grab.com/merchant/food/

GrabPay sign up: https://www.grab.com/merchant/pay/
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2. After signing up, download this app to enjoy a better way of doing business.

If you want to create more opportunities for business growth, this mobile app will support you. It offers delivery and a secure cashless payment option to millions of consumers. Now who doesn’t want that?

Being a Grab merchant-partner means enjoying more options

Expand your business beyond the breakfast-lunch-dinner crowd or your in-store customers. GrabFood allows you to deliver meals when hunger strikes at any time of the day. GrabMart helps you reach out to more customers and make grocery deliveries straight to their homes.

The GrabMerchant app makes your online business more seamless

If you’re running a food delivery service or even a grocery store, this app manages your processes efficiently – so you can focus on what you do best.

Manage orders easily

Check all the orders coming into your restaurant or store and track the ones that are being fulfilled, straight from your device.

Core Voice Calling & High-Priority Alerts

Voice calling is a core feature of our app, allowing merchant-partners to place outgoing VoIP calls to passengers or delivery partners to clarify critical, time-sensitive booking and replacement details. Additionally, this feature enables merchants to receive incoming calls from our automated system assistant for urgent, real-time order updates. To ensure these critical communications are not missed—especially when the device is locked, the screen is off, or the app is in the background—Grab utilizes USE_FULL_SCREEN_INTENT permissions for incoming call notifications. This guarantees an immediate, reliable, and seamless coordination experience that millions of merchant-partners depend on daily to fulfill orders without delay.

Grow your sales online

Offer discounts to convert them into loyal customers. Advertise within the app to get more orders.

Get better insights

A good seller makes better business decisions, supported by data and store performance. See what’s working right for you, so you can focus your efforts to make more sales.

Learn with GrabAcademy

Running a restaurant or a shop isn’t easy. So we’re making it easier for you with lessons on how to improve your performance.

Enable secure payments

Going cashless helps both you and your customers. No matter what you’re selling on the app, you can now track and trace where your money comes and goes, while giving your customers the flexibility to pay faster and safer.

Manage your storefront

Create, upload and update your menu or catalogue to stand out from the crowd.

Manage employees access

Create designated profiles for different members of your team.


Some features are only available in selected markets.

To learn more about the information used in our mobile app, including our interest-based advertising and cross-device tracking, or to exercise certain opt-out choices you may have, please refer to our Privacy Policy.

Privacy Policy : www.grab.com/privacy
Open Source Software Attributions: www.grb.to/oss-attributions
The one-stop app for a Grab merchant to manage their business with ease.
Updated on
Aug 24, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    App activity
  • This app may collect these data types
    Location, Personal info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

221K reviews
Xuejing Ang
August 17, 2026
you guys needs to improve on merchant's rights side of things. If there are certain customers that we would not like to serve, we are unable to block them. We called to report on this incident, and wanted to block a certain customer as they kept order from us, but kept getting 1 star and also kept getting calls for them to complain. Called grab help line, said that it has already been settled but they are NOT BLOCKED
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Ryan Dee Sombito
August 11, 2026
in the recent update, why are you no longer giving merchant compensation for prepared orders if the customer or rider cancels the order? this kind of "update" will negatively impact us merchants.
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G G
July 9, 2026
Today, I got onboarded for their payment solutions tap to phone and qrph. Quick onboarding but confusing mobile app! The cashier > payment is empty. No tap payment and scan payment. Maybe not yet activated? I wish they just list them and add "for activation" than empty! The PH mdr for card tap is 2.5% and for qr scan is 1.5%, while outside PH the mdr are 1.88% and 0.8% respectively! Why cheaper mdr outside PH? I wish mdr of qr scan can be fixed fee like P5 or P10 per scan!
7 people found this review helpful
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Grab Holdings
July 20, 2026
Dear Partner, Grab deeply regrets any inconvenience in your operations or dissatisfaction with the GrabMerchant app features. To help us support you better, please reach out via our social media channels (Facebook, Instagram, X) so our dedicated team can investigate and resolve your concerns promptly. June 💚

What’s new

Speed and stability matter when you're in business. This release is packed with bug fixes and performance improvements for a better than ever GrabMerchant app experience.